オンラインストア注文状況
交換手続き
Tax-Free Shopping
For details, please refer to the information HERE
Table of Contents
＊Tax-Free Shopping
＊Tax-Free Purchase Process
＊Eligibility Requirements
Tax-free shopping is available at UNIQLO stores.
- Tax-free shopping is not available at some stores. Please use the store locator to check whether tax-free shopping is available
- Online Store purchases are not eligible for tax-free shopping. This also applies when you select in-store pickup or payment at a UNIQLO store.
- UNIQLO FLOWER and UNIQLO COFFEE are not eligible for tax-free shopping.
1.Purchase items at the store
The purchase price will be tax-inclusive.
2. Complete tax-free registration at the store
If you do not complete the tax-free registration, you will not be eligible for a consumption tax refund.
- The tax-free registration process varies by store. At some stores, you may need to proceed to the tax-free counter in the store. If you are unsure, please ask a staff member for assistance.
3.Complete Customs confirmation
Please depart Japan within 90 days of the purchase date and complete Customs confirmation when departing.
4.Complete the refund procedure
Any time after purchase * Must be completed within 180 days of the purchase date
For detailed procedures Please click here
- The subsequent refund process will begin after Customs confirmation.
Tax-free shopping is available to the following customers.
Foreign nationals who are non-residents of Japan
- The purchase total must be at least JPY 5,500, including tax (JPY 5,000 before tax).
- Please depart Japan within 90 days of the purchase date and complete Customs confirmation when departing.
| Status of residence, etc. | Required documents |
|---|---|
| Temporary Visitor | Passport Landing permission endorsement (sticker) |
| Diplomat | |
| Official | |
| Landing permission, etc | Required document |
| Landing Permission at a Port of Call | Passport Landing Permission at a Port of Call endorsement (sticker) |
| Landing Permission for Transit | Passport Landing Permission for Transit endorsement (sticker) |
| U.S. Armed Forces personnel and others entering Japan under the U.S.-Japan Status of Forces Agreement | Passport “SOFA” stamp |
| Landing Permission for Cruise Ship Tourists | Landing Permit for Cruise Ship Tourists |
| Landing Permission for Crew Members | Landing Permit for Crew Members |
| Landing Permission in an Emergency | Emergency Landing Permit |
| Landing Permission Due to Distress | Landing Permit Due to Distress |
- Customers who can present a tax-free QR code through Visit Japan Web do not need to present their passport in store.
Japanese nationals temporarily returning to Japan
- The purchase total must be at least JPY 5,500, including tax (JPY 5,000 before tax).
- Please depart Japan within 90 days of the purchase date and complete Customs confirmation when departing.
| Requirement | Required documents |
|---|---|
| Supporting documents must confirm that you have continuously maintained an address or place of residence outside Japan for at least two years. | "Passport and a copy of the supplementary family register, a certificate of residence abroad, or a My Number Card" |
- A certificate of residence abroad includes one provided as an electronic record, commonly referred to as an e-certificate, or a paper printout of an e-certificate.
- A My Number Card includes a digital alternative to the physical card, such as a My Number Card on a smartphone, and must state that the holder has moved abroad.
Important Notes
- Your date of entry must be verified upon tax-free registration. Tax-free shopping is not available if you use an automated immigration gate when entering Japan and your passport does not contain an entry endorsement.
If you plan to use tax-free shopping, please ask an immigration officer for an entry endorsement, either a stamp or sticker, when entering Japan through an automated immigration gate. - Purchases made at different UNIQLO stores cannot be combined for tax-free processing.
- For information about returning or exchanging tax-free purchases, please click here.
- An item purchased through the Online Store for in-store pickup cannot be returned at the pickup store and then repurchased as a tax-free purchase.
UNIQLO CO., LTD. has been designated by the Ministry of Foreign Affairs of Japan as a consumption tax-exempt store for foreign diplomatic missions and similar organizations, known as a DS store.
Tax exemption has been available since August 10, 2019, except at certain stores.
Tax Exemption Information
- Tax-free shopping is not available at some stores. Please use the store locator to check whether tax-free shopping is available at a particular store.
- When purchasing merchandise, please present your tax exemption card and submit a Tax-Exempt Purchase Form for Foreign Diplomatic Missions and Similar Organizations with all required information completed.
- Each tax exemption card specifies the eligible scope of exemption and the minimum purchase amount. For details, please visit the Regional Taxation Bureau website. You will be redirected to an external website.
Documents required for tax exemption
- Tax exemption card for diplomats and other eligible persons, with photo
- Tax-Exempt Purchase Form
ご意見箱
チャットサポート
電話でお問い合わせ
